A: The Au Co monitors the weather situation closely and will try hard to keep you updated. Please always leave us your contact details, such as your hotel in Hanoi or your mobile number in Vietnam.
If the cruise is cancelled before your departure from Hanoi, The Au Co shall notify you and make a 100% refund for the cabin and any transfer charge. If you have booked a hotel with The Au Co before or after your cruise, the hotel booking remains unchanged.
If you are already in Halong Bay, The Au Co shall try to book you on a day cruise with lunch on board, which is usually around US$ 80/ person, plus transfer costs from/to Hanoi.