Q: What kind of clothes should I bring for The Au Co cruise?
A: The dress code on board and ashore is relaxed casual. Sturdy walking shoes are recommended for sightseeing excursions. Dinner attire is “evening casual”. You should bring warm clothes during the winter months in Halong Bay from November to March and cool, light clothing for sun protection is recommended during the summer months in Halong Bay.
Q: Will my hair dryer, razor or other electric appliances work on board?
A: Onboard electricity is 220V AC. Adapters are available at the Reception Desk on request. If you have any questions about the appropriate place to plug in your hair dryer, razor or any other electric appliances, please check with our staff.
Q: What is the Smoking Policy on board The Au Co?
A: For the comfort and enjoyment of all our guests, smoking is not allowed in any of the vessel’s interior spaces. However, smoking is permitted in the sheltered external areas designated for smoking, on the Sundeck, the open balcony and other boat decks on port and starboard. Smoking is permitted on open decks but not near open doors, windows, hatches or ventilation intakes, the petrol storage tank, kitchen area, dining area and the bars. You must be at least 18 years of age to purchase, possess or use tobacco products onboard. Cigarettes, cigars and pipe tobacco must always be properly disposed of and never thrown overboard.
Q: Can I bring liquor or non-alcoholic beverages (from home or from a port) on board?
A: Our bar stocks a wide selection of alcoholic and non-alcoholic beverages at very reasonable prices. As a result, guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use. . However, if you would like to request any special alcoholic or non-alcoholic beverages then please feel free to contact our Sales Department by emailing firstname.lastname@example.org.
Q: Which currencies are accepted aboard The Au Co? Will I be able to exchange money on board?
A: We accept US Dollars, Euros and Vietnam Dong. However, we are unable to exchange money on board. Any items you purchase on board, together with any optional excursions you purchase, will simply be added to your on board account. You may settle your account in cash (Vietnam Dong, US Dollars or Euros) or by credit card (sorry, we are unable to accept traveller’s cheques).
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