Q: What are the banned items or persons on board in Halong Bay?
A: We require all our guest’s names and personal data prior to embarking and also request to leave any questionable items at home. No weapons, firearms, ammunition, explosive devices and illegal drugs will be allowed onboard. This policy is to ensure your comfort and worry-free vacation so we strongly encourage your compliance.
Q: Do you have security on board The Au Co?
A: Yes, of course. We take the safety and security of our guests and crew very seriously with 24-hour security on board. The Captain and Cruise Manager are the Security Officers and you are very welcome to ask them about personal safety ashore or while cruising. Furthermore, jewellery and other valuables can be deposited in the safety deposit box at the Reception Desk as there are no safety deposit boxes in the cabins or suites.