A: Please be sure to check our terms and conditions prior to making your booking.
The cancellation policy depends on the number of cabins you reserve. For your convenience, you can find a link to this policy on both the booking form as well as your Confirmation Email.
Changes to the period / length of your stay may result in a cancellation fee. This also includes requests for shortened stays or date changes before and after your check-in.
If you plan to cancel your booking, please notify us. Our English-speaking staff are available 24 hours a day, 7 days a week.